Privacy Policy

At SUPERBUY BAR (accessible from https://superbuy.bar), one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by SUPERBUY BAR and how we use it.

As a reverse purchasing agent service provider, we understand the importance of discretion and security regarding your personal information and the goods we source for you.

Information We Collect

When you use our services, we may ask you to provide certain personally identifiable information that can be used to contact you, process your orders, or identify you. This information may include, but is not limited to:

• Personal Identity Information: Name, email address, and phone number.
• Shipping Information: Physical address, city, state, postal code, and country for the delivery of goods.
• Order Details: Information regarding the specific products you request us to source, purchase links, product specifications, and preferences.
• Payment Information: While we utilize secure third-party payment processors, we collect records of transaction completion and billing details necessary to fulfill your orders.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and purchasing services.
• Process your procurement requests, purchase items on your behalf, and manage inventory.
• Facilitate the logistics and shipping of your goods from China to your designated address (Cross-border logistics).
• Communicate with you regarding order updates, shipping status, and customer service inquiries.
• Prevent fraud and ensure the security of our platform.

Log Files

SUPERBUY BAR follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, SUPERBUY BAR uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. However, in order to provide our reverse purchasing agent services, we must share specific data with trusted third parties:

• Logistics and Shipping Partners: We share your name, phone number, and shipping address with international carriers and postal services to ensure your package is delivered to you.
• Customs Authorities: We may be required to disclose order value and contents to customs authorities in China and the destination country for export/import clearance purposes.
• Payment Processors: Data is shared with secure payment gateways to process your financial transactions.

Data Security

We value your trust in providing us with your Personal Information, and we strive to use commercially acceptable means of protecting it. We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Third-Party Privacy Policies

SUPERBUY BAR’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. SUPERBUY BAR does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.